Modern utariri Ezvemutauro: BPM-maitiro

Achangopedza aiva vatungamiri Russian kushandiswa kuna CRM Acronym (bhizimisi nzira zvainanga kuzvizivisa uye kunzwisisa zvinodiwa varipo uye ramangwana vatengi), sezvo pane imwe inokosha chaizvo utariri mudziyo - BMP-hurongwa, riri chinodiwa kutevedzera, kusvikira iwe kurova makwikwi.

Saka, chii vari bpm-hurongwa? In «BPM» rutapudzo, tsamba yokutanga zvinoreva «bhizimisi», wechipiri - «kuita», uye wechitatu, sezvo imi pamwe kare wafungidzira, - «utariri». Chakawedzera zvitatu mashoko awa ose pamwe chete tiri kuwana "bhizimisi waivako Kutarisira" kana "bhizimisi muitiro Kwevadzidzi."

BPM-maitiro akagadzirirwa kuramba wakakwana kutenderera utariri kwacho uye vachikubvumira maximize ari kushandisa michina inokosha uye anodiwa kwakadaro kushanda management, kuronga uye kuzvidzora. Repakona akadaro gadziriro iri bhizimisi muitiro. Izwi unonzi chaicho, kuyerwa yakatarwa remapazi kana mabasa, izvo ndehwokuti kusika chokupedzisira chigadzirwa.

Kuronga kufamba rinogona mienzaniso nezvekumwe urongwa ebhizimisi, kuronga mari, nhoroondo yokutanga, chokupika pagadzirwe kurongeka, zvokufambisa, anorayira mari ramangwana nokuda vangangozova vatengi , etc.

Mumwe munhu angataura kuti tsanangudzo dzebhizimisi pezvakaitwa mune boka hazvina kushandiswa uye izvi zvose chete Zvisinei kunotungamirira zvisingakoshi nguva-pakuzadza,, maonero akadaro zvaizova chinhu chakaipa. Business pezvakaitwa anogona kuzadzisa mabasa nani, izvo zvinozoita kunotungamirira kune zvinoderedza mari uye zvibereko purofiti. BPM-hurongwa kubvumira azvaiitwa kuti streamline uye michina. Pamusana kushandisa kwavanoita basa rinoitwa zvakanyanya uye shoma kurasikirwa nguva.

BPM-hurongwa kushanda pahwaro humboo yokuchengetera zvinhu, rine zvose quantitative uye mari kambani ruzivo. Kutanga chakadaro kwava nyore zvikuru sarudzo panyaya dzakadai:

• inokosha kuronga uye kuisa zvinokosha kuita zvinodiwa;
• inoshandiswa pakutsigira tactical mabasa;
• kuzvidzora uye richiona kuurayiwa zvirongwa;
• utariri uye kuongorora nemigumisiro.

Kazhinji, BPM-hurongwa rine kwakajairika akagadzirwa zvinhu anokonzera akagadzira, Implementation uye kuongorora. Design chinhu hwakadzama redunhu masikirwo nechimwe basa rikurumidze. Nokuti apa "injini" wegadziriro - BPM Engine. Hazvina basa kutanga muitiro kuchinja monitors uye anoita mitemo yakajeka.

pezvakaitwa kuteverwa mumashure vachishandisa chifananidzo hwakajeka kana Statistical mashoko. Nokuda mishumo ane zvose muitiro parameters, zviri nyore chaizvo kuongorora kushanda kwahwo.

Kushandisa BPM hurongwa kunobatsira pakuti anogona kubatsira kuwedzera kumhanya kugadzirwa mabasa, chekunatsiridza urongwa ebhizimisi, zvinova nyore kuti tisarudze uye kuwana nzira kuvandudza imwe kwacho. Mukuwedzera, Modelling uye simbisa zvabuda kubvumira kambani kuwedzera kuchinja, uye naizvozvo zvakawanda zvemakwikwi.

Nemhaka pfungwa idzi zvose, BPM hurongwa vava akakurumbira kwazvo pakati zhinji makambani makuru uye masangano.